Privacy Policy

Introduction

Welcome to https://toiletrepairservices.scoopsurge.com (referred to as ‘Toilet Repair Services’ or ‘we’). We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy explains how we handle your personal information, ensuring compliance with various data protection regulations worldwide, including:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s General Data Protection Law (LGPD)
California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) in the United States
Utah, Connecticut, Virginia, South Africa’s, and other state privacy laws

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://toiletrepairservices.scoopsurge.com
Mobile applications and services associated with our brand
Any third-party platforms or services that we link to from our website, excluding their privacy practices, as they are governed by separate policies.

Processing Activities

This policy is designed to cover various user interactions, such as:

Using our applications and services as an authorized user.
Visiting any websites linked to this Privacy Policy.
Subscribing to or receiving communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect multiple forms of personal data, which can include:

Account Information: User names, passwords, and account settings.
Payment Details: Credit/debit card numbers, expiration dates, and billing addresses used for transactions.
Financial Data: Bank account information for direct deposits or payments.
Purchase History: Records of your purchases, including order details and delivery addresses.
Mobile Device Identifiers: Unique device IDs, operating system types, and mobile network carrier information.
Location Data: GPS coordinates and address data used to provide location-based services.
Feedback and Reviews: Comments, ratings, and suggestions provided by users.
Social Media Information: User profiles, posts, and interactions when you engage with us on social media platforms.
Product Details: Search history, product preferences, and reviews to enhance your shopping experience.

We acquire this data through direct user input, application interactions, and automated tracking technologies like cookies and similar files. Additionally, we may receive personal data from third-party partners who provide services on our behalf, adhering to their privacy policies.

Cookies

To enhance your experience and analyze our website’s performance, we use cookies, which are small text files stored on your device:

Strictly Necessary Cookies: Essential for navigating the website and using its core features.
Preference Cookies: Remember user preferences to personalize content.
Analytics Cookies: Track website usage for statistical analysis, helping us improve our services.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their cookie settings.

Retention and Deletion

We store personal data only for as long as it is necessary for the purposes outlined in this policy or required by applicable law. Once the retention period expires or when these purposes are fulfilled, we securely delete or anonymize the data to prevent re-identification.

Security Measures

To safeguard your personal information, Toilet Repair Services employs robust security protocols:

Encrypted Communication: All data transmissions are encrypted using SSL/TLS technology.
Secure Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict privacy and security standards.

Children’s Privacy

We do not intentionally collect or store personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details below, and we will take immediate action to rectify the issue.

Your Rights

Depending on your jurisdiction, you are entitled to specific rights regarding your personal data:

Access: Retrieve and review the personal data we hold about you.
Rectification: Request corrections if your information is inaccurate or incomplete.
Erasure (Right to be Forgotten): Ask for the deletion of your data in certain circumstances.
Restriction: Limit our processing of your data under specific conditions.
Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data for specific or all purposes.
Non-Discrimination: Assert your right not to be subjected to automated decision-making or profiling that significantly affects you.

To exercise these rights or have any data-related queries, please contact our Privacy Team using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any modifications will be effective immediately upon posting on our website, and we encourage users to review it regularly.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or feedback, please contact us at:

Email: contact@toiletrepairservices.scoopsurge.com
Postal Address: [Toilet Repair Services Privacy Team, Address]

We value your trust in our company and are committed to maintaining a secure and transparent online experience.